Frequently Asked Questions
Is there a minimum number of hours for a session?
Yes, sessions are typically a minimum of 4 hours. This way, we have enough time to get into the flow and make noticeable progress without feeling rushed.
Are you insured?
Yes, Yousful is fully insured with Public Liability coverage for your peace of mind.
Do I need to pay a deposit?
Yes, a $100 deposit is required per session to secure your booking. This helps me prepare for a productive session. More details are in the Terms and Conditions.
How long does the decluttering process take?
It really depends on the size of your space, how much there is to sort and your specific goals. After our first consultation, I’ll have a much clearer idea and can give you an estimate that suits your needs.
Do I need to be present during the decluttering sessions?
Not necessarily. While your input is key for certain areas, I can also handle some tasks solo. We can find a balance that makes you feel comfortable.
What do I do with items I no longer need?
I can help arrange for donations, recycling or even selling items (please see Terms and Conditions for selling items).
How do you handle sentimental items?
I understand how precious these are, so I’ll guide you through options to keep, honour or store them in a way that feels right to you.
Can you help people with ADHD or disabilities?
Absolutely. I adapt my approach to meet the unique needs of each individual. I understand that everyone works at their own pace and I incorporate as many breaks as necessary to ensure a comfortable and productive experience. My goal is to create a supportive environment.
Is there a right or wrong way to declutter?
Not at all. This is all about creating a space that feels good to you, whether that’s super minimalist or simply a bit more organised.
What if I feel overwhelmed by the process?
Feeling overwhelmed is completely natural and you’re not alone. My approach is designed to make the decluttering journey as relaxed and manageable as possible. We’ll tackle one area at a time and celebrating the small victories along the way.
How do you handle sensitive or confidential items?
Everything is treated with respect and confidentiality and you decide how I handle any personal or sensitive belongings.
What if I want to keep certain items that may seem ‘cluttered’?
If something is meaningful to you, that’s what counts. I’m here to support your vision, not to enforce any “one-size-fits-all” standard.
Can you help with paperwork or digital organisation?
Yes, paperwork and digital files are part of the job.
How do I know what’s ‘worth’ keeping?
There’s no one right answer. What’s worth keeping is all about what makes sense for you. I’ll help you decide based on your values and what works best in your life.
What if my home is very cluttered or in disarray?
I’m here for any level of clutter!
What if I feel embarrassed about the state of my home?
Feeling embarrassed is a common experience and it’s perfectly okay to feel that way. My approach is to create a supportive, judgement-free environment where you can express those feelings openly. We’ll take practical steps together to tackle the clutter, focusing on one area at a time.
Where areas do you service?
Yousful services a wide range of areas across Melbourne’s southeast and the Mornington Peninsula.
Southeast Melbourne: Armadale, Ashburton, Beaumaris, Bentleigh, Bentleigh East, Berwick, Black Rock, Burwood, Carnegie, Caulfield, Caulfield South, Chadstone, Cheltenham, Clayton, Dandenong, Dandenong North, Dandenong South, Elsternwick, Endeavour Hills, Glen Huntly, Glen Waverley, Hampton, Hampton East, Highett, Keysborough, Malvern East, McKinnon, Mentone, Mordialloc, Mount Waverley, Mulgrave, Murrumbeena, Noble Park, Oakleigh, Oakleigh East, Oakleigh South, Ormond, Parkdale, Prahran, Sandringham, Springvale, Springvale South, St Kilda, Wheelers Hill and surrounding areas.
Mornington Peninsula: Balnarring, Bittern, Blairgowrie, Dromana, Hastings, Mount Eliza, Mornington, Mount Martha, Portsea, Red Hill, Rosebud, Rye, Safety Beach, Somerville, Tootgarook, Tyabb and surrounding coastal and inland suburbs.
If your suburb is not listed, please don’t hesitate to enquire - I’ll do my best to accommodate your needs.
Do you charge for travel?
Yes. Travel within 15 km of Keysborough is included. For locations beyond 15 km, travel fee applies. I’ll always let you know the exact amount before your session, so there are no surprises.
Can I get a refund if I need to cancel?
If you need to cancel your booking, please give me a heads-up at least 48 hours in advance. This way, I can keep your deposit safe and use it to secure a new booking for you. If you cancel without notice, I will need to forfeit your deposit and you will be invoiced for the remaining session fees. For more details, see Terms and Conditions.